Anti-Money Laundering and Countering Financing of Terrorism

As with many businesses in New Zealand, the Grand Casino is a regulated reporting entity and is subject to the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (AML/CFT Act). As such, we are required by law to collect and verify certain information about all of our clients. 

The AML/CFT Act requires us to know all new and existing patrons (members and non-members) and as such, we are required to collect and verify information which shows we know our client is who they say they are. We refer to this process as “customer due diligence” and it requires the Grand Casino to collect specific information from you. We are required to hold proof of your identity and residential address and to understand the nature of our business relationship. 

In addition to the above, we must regularly review customer due diligence and monitor customer transactions and activity. In certain circumstances, we are also required to obtain evidence of the source of a patron’s funds, or the source of their wealth. We refer to this process as “enhanced customer due diligence”. 



What sort of information may be required to verify my source of funds and/or wealth? 

In order to be able to complete our enhanced due diligence process, we ask that you provide us with a document to verify the authenticity of the information you have given us, or that we may be aware of following our review of your account and activity – please refer to our list below for your convenience: 

Employment payslips - can verify things such as income.  

Bank statements – can verify things such as income and/or savings.  

Investment income – can verify your investment/saving certificate, a letter from a lawyer or accountant verifying investment, or independently prepared IRD documents.  


We want to assure you that being asked to provide us with any information does not imply that the Grand Casino suspects you of illegal activity, but we are simply complying with the requirements of the AML/CFT Act. 

The team at the Grand Casino value our relationship and we all very much hope that you will recognise us as a company you can trust. 

Finally, we would like to reassure you that copies of your enhanced due diligence will be kept in confidence and held securely. Enhanced due diligence is not publicly available to staff at the Casino.


If you have any questions, please do not hesitate to contact