Host Responsibility

Grand Casino is committed to providing a fun and safe environment for all customers and staff.

At Grand Casino, the well-being of our customers and the community is our top priority. We are dedicated to promoting responsible gambling practices to ensure a fun and safe environment for everyone.

As part of our commitment to this cause, we will approach all our customers with information and guidance on responsible gambling. We kindly ask for your understanding and cooperation in this matter. Our goal is not to offend but to protect our community, ensure compliance with regulations, and maintain a positive atmosphere within our establishment.

By fostering responsible gambling habits, we aim to prevent potential issues and create an enjoyable experience for all our patrons. Our staff are trained to provide support and resources for those who may need assistance.

Thank you for your cooperation and for helping us keep Grand Casino a safe and enjoyable place for everyone.

Grand Casino recognises that alcohol and gambling can be associated with harm for some of its customers. Grand Casino takes its role as a responsible host seriously and recognises that it has an important role to play in preventing and minimising alcohol and gambling-related harm for its customers and staff.

Grand Casino intends this Programme to be a usable document for all staff which clearly sets out its obligations with respect to harm minimisation and prevention.

Download our Host Responsibility Program

Grand Casino's Privacy Policy:

We collect personal information from you, including information about your:

name
contact information
location
interactions with us

We collect your personal information in order to:

contact persons for marketing purposes
fulfil our legal requirements under the Gambling Act 2003

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information or to have it corrected, please contact us at enquiries@grandcasino.co.nz, or 03 477 4545, or 118 High Street, Dunedin.